Privacy Policy
Last updated: 2026-05-17
Information We Collect
When you request a quote or contact us, we collect the information you provide voluntarily, including your name, phone number, email address (if provided), city, and a description of the work you need. We also automatically collect basic technical information such as IP address, browser type, and pages visited via our analytics systems.
How We Use Your Information
We use your information to:
- Contact you about the junk removal services you requested.
- Schedule and complete the work you hired us for.
- Send service-related communications (appointment confirmations, follow-ups).
- Improve our website and services based on aggregate analytics.
We do not sell your information to third parties.
Information Sharing
We share information only with service providers that help us run the business: our analytics provider (Google Analytics), our email delivery provider (Resend), and our call tracking provider (CallRail, if applicable). Each of those services has their own privacy policy governing what they do with the data.
We will disclose information when required by law (court order, legal process) or to protect the safety of our customers or employees.
Your Rights (California Residents)
Under the California Consumer Privacy Act (CCPA), California residents have the right to know what personal information we collect, request deletion of that information, and opt out of any sale of personal information. We do not sell personal information. To exercise these rights, email info@junkdudessd.com.
Data Retention
We retain quote requests and customer information for as long as needed to provide services and meet legal obligations (typically 3 years for completed jobs). You can request deletion at any time by emailing info@junkdudessd.com.
Children's Privacy
Our services are not directed at children under 13. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this policy from time to time. Material changes will be noted at the top of the page with a new last-updated date.
Contact Us
Questions about this privacy policy? Email info@junkdudessd.com or call (619) 457-6416.